Health Care Providers and the Promotion of Evidence Based Self-Management Programs:
Stories from the Field

Originally presented on August 27, 2014

Sue Millstein,  LCSW, MPH
Program Manager, Diabetes/Chronic Disease, New York State Department of Health

Patrick Collins, MD
Family Practice Physician, Jamestown Primary Care, Jamestown NY.  Dr. Collins also serves as the Medical Director of the Chautauqua Region Associated Medical Partners, an Accountable Care Organization (ACO).

Kathy Stanton, MBA
Practice Manager, Jamestown Primary Care, Jamestown, NY

People with chronic conditions are more likely to register and complete self-management programs when referred or recommended by their health care provider.  Establishing community-clinical linkages and sustaining these partnerships requires thoughtful outreach, attention to detail, and an understanding of the strengths each partner brings to the relationship.
This webinar will feature a family practice physician and a health care practice manager describing their motivations and experiences in creating linkages with a community coalition to refer patients to self-management workshops.  They will also offer tips and suggestions on referral processes, patient engagement and becoming part of the larger health care team.

A listing of resources for working with health care providers and health care organizations will also be presented.

Learning Objectives
After this program participants will be able to

  • List three reasons why health care providers and organizations should develop linkages to self-management programs for patients with chronic conditions.
  • Identify two barriers experienced by primary care practices in consistently referring patients to self-management programs, and how the barriers can be overcome.
  • Describe two outcomes that primary care providers often observe in their patients who complete a self-management program.


The planners, moderator, and presenters do not have any financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity.

No commercial funding has been accepted for this activity.

Continuing Medical Education Credits

The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

The School of Public Health, University at Albany designates this enduring material for a maximum of 1.0 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Medical Education Credits are offered until August 31, 2017.

Continuing Nurse Education Contact Hours

The University at Albany School of Public Health is an Approved Provider of continuing nurse education by the Northeast Multi-State Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

This offering is approved for 1 nursing contact hour(s).

Nursing Contact Hours are offered until August 31, 2017.

Certified Health Education Specialist Contact Hours

Sponsored by the School of Public Health, University and Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 0.

Continuing Education Contact Hours are offered until August 31, 2017.