Communicate Better to Protect Your Community in a Crisis!


Barbara Reynolds, PhD
Crisis & Emergency Risk Communication
Centers for Disease Control (CDC)

Communicating in a crisis is not business as usual! In an emergency, getting the right messages delivered at the right time by the right person will save lives. This training is intended to help emergency responders and public information professionals learn to use the best approaches and tools to exercise quality communication before, during and after an emergency.

Public Health Preparedness Core Competencies

Domain I:
1.2 Manage behaviors associated with emotional responses in self and others 
1.5 Demonstrate respect for all persons and cultures 

Domain II: 
2.2 Use principles of crisis and risk communication 

Public Health Emergency Preparedness Capabilities 

PHEP Capability 4:  Emergency and Public Information System   

PHEP Capability 6: Information Sharing

The archived webcast is available for viewing via Real Player.

Continuing Education Credits

Nursing Contact Hours, CHES and CME credits are available upon completion of the post-test

and evaluation. Please click on the link for more information about credits