Transcript Requests

Order Transcript On-Line

(Link provided at the bottom of this page) The University at Albany has enlisted the services of Credentials Solutions, Inc. to offer our students and alumni the convenience of requesting an official transcript via a secure website Online. The TranscriptsPlus ® system uses current web encryption technology, ensuring that your information is secure.

Enhanced Services:

1. Expedited Service – your order will be processed within 2 business days from when we receive your authorized request.
   
   
2. Submit your request 24 hours per day, 7 days per week from any computer with internet access.
   
   
3. Receive multiple updates on the status of your request.  If there is a problem in processing your request, you will be notified via e-mail as well as receive updates via text message AND you will receive CONFIRMATION when your order has been completed.
   
   
4. Access to standard overnight delivery from Federal Express along with tracking of the delivery.
   
   
5. Hold for grades and degrees – you can tell us to hold your request until AFTER your current semester’s grades are available or wait until degree has been posted to your record.

Authorization Process:

In lieu of submitting a signed authorization form online orders go through an authorization process referred to as “Automatic Authorization” To qualify, your order must meet the following criteria:

1. Name as it appears on University at Albany records, and
2. The date of birth, and social security number OR student identification number exactly match the information on University at Albany records, and
3. You do not have any attachments that need to accompany your transcript order.

If your order is not eligible for “Automatic Authorization”, a form will be sent to you via e-mail (or fax if you selected that option).  Print, sign, and fax or mail that form (along with any attachments if applicable) as detailed on that form.  Your order will be processed upon receipt of the signed form. 

Holds and form of Payment:

1. There is a $10.00 fee for each copy of your official transcript.
2. All major credit cards are accepted.
   
   
3. Your request cannot be honored if there are holds on your record.
   

 

CLICK HERE TO LINK TO TranscriptsPlus ® 

The following link will direct you to the Transcript Order Follow-up screen where you can check on the status of your order.
CHECK THE STATUS OF MY ORDER

                                         In-Person Request for Transcript

Apply in person at the Registrar's Office, Campus Center B-52  

Cost	Transcript Type	Processing Time	Method of Retrieval	Note
$20.00	Official	Same Day   (see notes)	Requests are only honored in person.  Official transcript will be supplied to the student in a sealed envelope.  We do not mail transcripts requested in-person.	Processing time will vary depending on peak times. Student records prior to Fall 2000 may not be available for same day service. These will be handled on a case by case basis This option is available until 3:30pm.
$5.00	Unofficial	Same Day   (see notes)	Requests are only honored in person.  Unofficial transcript will be supplied to the student.  We do not mail transcripts requested in-person.	Processing time will vary depending on peak times. Student records prior to Fall 2000 may not be available for same day service. These will be handled on a case by case basis. This option is available until 3:30pm

Please note:
* Payment is required at time of service
* Please bring valid picture identification
* Same day requests will not be issued to a third party
* Not availabe to students with holds on their accounts
* Transcripts cannot be faxed

Payment types:
* Cash, Check, Credit Cards (Visa, Master Card, and Discover)