Help
If you have questions or are having issues with registration, there are several options to receive help.
- Look through the Frequently Asked Questions (FAQs) page.
- Email the Registrar’s Office at registrar@albany.edu.
- Visit the Registrar’s Office in person. We are located in Campus Center B-52 (across the hall from SUNYCard).
- Call the Registrar’s Office at (518) 442-5540.
- Some questions may be better answered by other University offices.
- For questions regarding financial aid, tuition/cost of attendance, and 1098-T forms, see the Student Financial Center.
- For questions regarding financial liability, see Charges for Withdrawing or Dropping Courses.
- For questions regarding Summer and Winter sessions, see the Office of General Studies.
- For questions regarding health insurance, see the Student Health Insurance Plan.
- For questions regarding general education courses, see the Office of Undergraduate Education.
- For questions regarding undergraduates taking a leave of absence or returning from a leave of absence, see the Office of Undergraduate Education.
- For questions regarding graduate enrollment, see Graduate Studies, specifically Graduate Student Resources.
- For questions regarding admission, contact Undergraduate Admissions or Graduate Admissions.
- For questions regarding AP/IB credit equivalencies, see Check AP/IB Credits.
- For help accessing MyUAlbany, contact the ITS Service Desk.
- For questions about the University graduation ceremony (not applying for graduation or requirements), contact University Commencement.
- For questions about your department graduation ceremony, contact your academic department.


