Ordering Transcripts

CLICK HERE TO LINK TO TranscriptsPlus ®


The Registrar’s Office Customer Service Lobby will be CLOSED 12/22/2014-1/2/2015. Requests for transcript pick-up will not be available until 1/7/2015. Please keep in mind that requests made during office closures with the mailing option of FedEx will NOT be mailed out until after the minimum processing time once we re-open. Also note that some transcript sending options may not be available when our office is closed. Please consult our office hours for more information.

An official University at Albany transcript may only be sent at the request of the student for his or her own academic record. TRANSCRIPTS CANNOT BE ISSUED FOR STUDENTS WHO HAVE HOLDS ON THEIR RECORDS. UAlbany students applying for admission into Graduate programs at UAlbany do not need to request an official copy of their UAlbany transcript. Also, students who took classes through the University in the High School Program with UAlbany and are applying to UAlbany for admission do not need to request an official copy of their UAlbany transcript.

Click here for an instructional video describing the steps to order an official transcript. (Please note that while this video was specifically designed for University in the High School students, most of its content is applicable to all students.)

Transcript Services

1. Electronic Transcripts*

  • PDF transcripts delivered to participant
  • Download of PDF by third-party recipients
  • Delivery in electronic data format (EDI/XML) to select partner institutions

*Electronic Transcript Certificate of Authenticity

UAlbany has appointed Credentials Solutions, Inc. as the designated agent for processing and sending official electronic transcripts for the University. The PDF transcript produced using this service contains identical information as the printed transcript and can be certified as unaltered by uploading the file to the company's website that is provided during the delivery process. Credentials Solutions, Inc. has been granted the authority to fulfill all such electronic transcript requests on behalf of the University at Albany and respond to any inquiries regarding the transactions.

2. Receive multiple updates on the status of your request. If there is a problem in processing your request, you will be notified via e-mail as well as receive updates via text message AND receive CONFIRMATION when your order has been completed.

3. Hold for grades and degrees – you can tell us to hold your request until AFTER your current semester’s grades are available or wait until your degree has been posted to your record.

Authorization Process

In order to comply with the Family Educational Rights and Privacy Act of 1974 (FERPA), all transcript orders require authorization. UAlbany provides the following procedure(s) to authorize transcript orders:

1. Your order can be authorized by signing the Authorization Form that is provided at the end of the ordering process and returning the form via fax or mail.

2. The University at Albany provides an additional method to automatically authorize your order if:

  • A specific number of fields in your order such as Student ID, Social Security Number, and Date of Birth match the information in the University's records;
  • The billing name on the credit/debit card used to pay for your order matches both the student name on the order and the student name in the University's records.

Checking the records at the University at Albany is a process that occurs after your order has been entered. Therefore, you will not be notified at the time of ordering that your order qualifies for Automatic Authorization. If your order is successfully authorized, you will be notified of that fact. If unable to automatically authorize your order, you will be sent an Authorization Form that you must sign and return via fax or mail before your order can be completed.

Transcript Order Options

1. Same-Day Service


Service Option

Processing Time
(after order is authorized)



Pick up at Registrar's Office
CC B-52

Transcript prints once
order is complete

  • Processing time will vary depending on peak times.
  • Student records prior to Fall 1988 may not be available for same-day service. These will be handled on a case-by-case basis.
  • This option is not guaranteed after 3:15pm.
  • Photo ID is required for pick up. See Office Hours.


Electronic delivery to recipient

Electronic transmissions are complete in 15-30 minutes

Electronic services are currently not available for all student records, including:

  • Student records prior to Fall 1988.
  • Transcript requests with attachments, with the exception of AMCAS & LSAC forms.
  • Students with Study Abroad transcript credits.
  • Undergraduate students transferring to another SUNY school.

2. Regular Service


Service Option

Processing Time
(after order
is authorized)




Pick up at Registrar's
CC B-52


Transcripts are available
within 2-3 business days after
order is complete


Photo ID is required for pick up.
See Office hours.



Deliver to Recipient


Trancripts are mailed 
2-3 business days
after order is complete


The following mail options are available for an additional fee:

  • Domestic Federal Express to main 48 states: $19.00 per recipient.
  • Domestic Federal Express to Alaska or Hawaii: $22.00 per recipient.
  • International Federal Express: $42.00 per recipient.

CLICK HERE TO LINK TO TranscriptsPlus ®

The following link will direct you to the Transcript Order Follow-up screen where you can check on the status of your order: CHECK THE STATUS OF MY ORDER