University at Albany

Excellence in Professional Service

Each year, the University at Albany honors special members of its community with Excellence Awards denoting exceptional contributions to the life of the campus. Four staff members received this tribute in 2009 for Excellence in Professional Service.

Winifred KutchukianWinifred KutchukianUniversity Libraries

Ms. Winifred Kutchukian is a part–time instructional support assistant assigned to the University Libraries' interlibrary borrowing unit where she provides critical service in coordinating and processing a very large volume of requests for research materials not available in the University's collection. Winnie is an alumna of UAlbany, and throughout her 18 years with the Libraries she has served in a variety of roles and functions. Her colleagues know her as a very dedicated and thoughtful professional who has well developed customer services abilities and a broad knowledge of interlibrary loan trends and issues. She works to find solutions, resolve issues, and strengthen the ability of the Libraries to achieve excellence in interlibrary loan operations. Her many suggestions for expediting interlibrary loan requests have enabled the Libraries truly to put global resources within easy reach of students and faculty in a timely and expeditious manner. The high quality of her work has directly enhanced the Libraries reputation for service and as one of the top 100 research libraries in the U.S. In addition to her notable performance in her core assignment, Ms. Kutchukian is valued for her service on many committees, task forces, and special project initiatives. Her talents have particularly benefited the Libraries Diversity Committee. We take great pride in recognizing Ms. Winifred Kutchukian as an exemplary member of the professional staff and one of the 2009 recipients of the President's Award for Excellence in Professional Service.

Excellence in Professional Service

Janice Bogan Winifred Kutchukian Corinna Ripps Schaming Beth Quackenbush
Janice Bogan
Division of Research
Winifred Kutchukian
University Libraries
Corinna Ripps Schaming
Art Museum
Beth Quackenbush
Research Foundation

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