University at Albany

Excellence in Professional Service

Each year, the University at Albany honors special members of its community with Excellence Awards denoting exceptional contributions to the life of the campus. Three staff members received this tribute in 2004 for Excellence in Professional Service.

Arleen deGonzagueArleen deGonzagueHindelang Criminal Justice Research Center

Unflappable, efficient and extremely professional, Arleen deGonzague drew high praise from all fronts in nomination for the award for Excellence in Professional Service. “Arleen is the administrator of the Hindelang Criminal Justice Research Center, and her contributions to the efficient operation of the Center are invaluable,” wrote Dean Julie Horney. “I find her to be the consummate professional. I trust her absolutely to ensure that appropriate processes are followed and that work gets done.”

A staff associate for the Hindelang Criminal Justice Research Center, she has worked at the University since 1986, and joined the Hindelang Center staff in 1995. While there, she earned a master’s degree in public administration.

Although deGonzague is responsible to each and every one of 13 principal investigators who make up the Hindelang Research Board of Directors, she handles sensitive scientific, budgetary, and personnel information with discretion and professionalism. “To me, this sounds like a position waiting for disaster,” wrote Professor David Duffee, president of Hindelang’s board of directors. “But Arleen has been superb in every respect. The directors collectively have described Arleen’s work as ‘three standard deviations above the norm,’ ‘excellent in all respects,’ ‘responsive to all requests,’ and ‘helpful to students as well as staff and faculty.’ One member said that she makes the budget process transparent to the researchers.”

Known for volunteering her services when she finds a special need, deGonzague has served on various committees, and became a notary public when she saw a need for one at the downtown campus.

“In sum, I have the highest regard for Arleen deGonzague’s contributions to the Hindelang Center and to the University at Albany,” wrote Distinguished Professor Terence Thornberry. “She is a bright, energetic, committed, concerned and caring member of the University’s professional staff. She has made fundamentally important contributions to the Office for Research, and more recently, to the Hindelang Criminal Justice Research Center.”

Excellence in Professional Service

Christine Bouchard Arleen deGonzague Charles Rogers


Criminal Justice
Charles Rogers
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