Box Office Information

The Box Office is located in the Main Lobby of the Performing Arts Center.

Tickets may be purchased:
• in person at the Box Office
• by phone: (518) 442-3997
• by fax: (518) 442-5099
• by internet
• by mail: UAlbany Performing Arts Center, PAC- 266, Albany, NY 12222

Payment may be made by cash, check, Mastercard, Visa, American Express or money order. Faculty, students and staff may now also use Podium to purchase tickets.

Ticket reservations are not held without payment. Full payment must be made at the time of your order.

For all events listed under Prime Performances and the Theatre Program, there is an advance ticket price and a day of show ticket price. In order to receive the advance ticket price, your order must be received, confirmed and processed by a box office employee before the day of the show. If payment information (namely, credit card info) is not obtained by an actual staff member before the day of the show, the higher prices will be used when processing your ticket order.

Please Note:
1)
All ticket sales are final. No exchanges or refunds are given. No exceptions.
2) A $1 per order handling fee is applied to all credit card sales.
3) Voicemail, fax, and internet requests must be confirmed by a Box Office employee before tickets are issued.
4) Tickets for all performances are general admission. Seating is first-come, first-served.
5) Latecomers are seated at the discretion of the management and its staff.

Subscriptions:
Again this season there is a subscription available offering discounts for patrons who purchase tickets for multiple performances. Pick three or four shows of your choice and take 10% off the order total. If you choose five or more shows, then the discount increases to 20%.

Groups:
Groups of ten or more can receive a discount of $1.00 off the regular ticket price. Arrangements and payment must be made in advance by contacting the box office.

 

Box Office Hours:

Please Note - We will be closed from November 26-28 for the Thanksgiving holiday.

DAILY HOURS:
Mondays - 1pm to 3:30pm
Tuesdays - 12:30pm to 3:30pm
Wednesdays - 11:30am to 3:30pm
Thursdays - 11am to 4pm
Fridays - 10:30am to 3pm

The Box Office is also open one hour prior to ticketed events in the Prime Performance Series and those offered by the Department of Music and Theatre.