Tickets may be purchased:
• in person at the Box Office
• by phone: (518) 442-3997
• by fax: (518) 442-5099
• by internetrequest
• by mail: UAlbany Performing Arts Center, PAC- 266, Albany, NY 12222
Payment may be made by cash, check, Mastercard, Visa, American Express or money order. Faculty, students and staff may now also use Podium to purchase tickets.
Ticket reservations are not held without payment. Full payment must be made at the time of your order.
For all events listed under Prime Performances and the Theatre Program, there is an advance ticket price and a day of show ticket price.
In order to receive the advance ticket price, your order must be received, confirmed and processed by a box office employee before the day of the show. If payment information (namely, credit card info) is not obtained by an actual staff member before the day of the show, the higher prices will be used when processing your ticket order.
1) All ticket sales are final. No exchanges or refunds are given. No exceptions. 2) A $1 per order handling fee is applied to all credit card sales. 3) Voicemail, fax, and internet requests must be confirmed by a Box Office employee before tickets are issued. 4) Tickets for all performances are general admission. Seating is first-come, first-served. 5) Latecomers are seated at the discretion of the management and its staff.
Again this season there is a subscription available offering discounts for patrons who purchase tickets for multiple performances. Pick three or four shows of your choice and take 10% off the order total. If you choose five or more shows, then the discount increases to 20%. Groups:
Groups of ten or more can receive a discount of $1.00 off the regular ticket price. Arrangements and payment must be made in advance by contacting the box office.
Box office hours
Monday - 12 to 2
Tuesday - 11:30 to 2:30
Wednesday - 12 to 2
Thursday - 12 to 3
- 9:30 to 11:30 and 2 to 4
The box office is also open one hour to ticketed events in the PAC's Prime Performance series as well as those offerings sponsored by the Department of Music and Theatre.
Please note: In September, the box office will be closed on the 7th, 14th and 23rd for the national and religious holidays.