Box Office Information

The Box Office is located in the Main Lobby of the Performing Arts Center.

Tickets may be purchased:
• in person at the Box Office
• by phone: (518) 442-3997
• by fax: (518) 442-5099
• by internet
• by mail: UAlbany Performing Arts Center, PAC- 266, Albany, NY 12222

Payment may be made by cash, check, Mastercard, Visa or money order. Faculty, students and staff may now also use Podium to purchase tickets.

Ticket reservations are not held without payment. Full payment must be made at the time of your order.

For all events listed under Prime Performances, there is an advance ticket price and a day of show ticket price. In order to receive the advance ticket price, your order must be received, confirmed and processed by a box office employee before the day of the show. If payment information (namely, credit card info) is not obtained by an actual staff member before the day of the show, the higher prices will be used when processing your ticket order.

Please Note:
All ticket sales are final. No exchanges or refunds are given. No exceptions.
2) A $1 per order handling fee is applied to all credit card sales.
3) Voicemail, fax, and internet requests must be confirmed by a Box Office employee before tickets are issued.
4) Tickets for all performances are general admission. Seating is first-come, first-served.
5) Latecomers are seated at the discretion of the management and its staff. For their productions, the Theatre Department has a very strict late seating policy. Latecomers may be denied admittance to the theatre. For more details on their policy, please contact the Department directly. (PAC Room 262; (518) 442-4200;

Again this season there is a subscription available offering discounts for patrons who purchase tickets for multiple performances. Pick three or four shows of your choice and take 10% off the order total. If you choose five or more shows, then the discount increases to 20%.

Groups of ten or more can receive a discount of $1.00 off the regular ticket price. Arrangements and payment must be made in advance by contacting the box office.


Box Office Hours:

Monday - 1 to 4pm
Tuesday - 9:30am to 12:30pm
Wednesday - 1 to 4pm
Thursday - 9:30am to 12:30pm
Friday - 9:30am to 4:30pm

The Box Office is also open one hour prior to ticket shows in the PAC Prime Performance Series as well as events sponsored by the Departments of Music and Theatre.