Entering Your Mailbox.

From Your Phone-

• Dial 2-3305
• During the Password Request
• Enter Your Password

From Another Phone On Campus-

• Dial 2-3305
• During the Password Request
• Press [*]
• Enter Your 5-Digit Mailbox Number
• Enter Your Password

From a Phone Off Campus-

• Dial (518) 442-3305
• During the Switchboard System Greeting
• Press [#]
• Enter Your5-Digit Mailbox Number
• Enter Your Password

First Time Enrollment

• Dial 2-3305
• During the Password Request
• Enter Default Password [123456]
You will be prompted to:
• Record Your Mailbox Name After Tone
(Required for System Functionality)
Press [#] When Done Recording
Press [#] to Accept Recording
Press [1] to Record Personal Greeting
Press [#] When Done Recording
Press [#] to Accept Recording
Enter New Password (Minimum 6 Digits)
Press [#] When Done Entering Password
Enter New Password Again
Press [#] to Confirm New Password
Use your new password to access your mailbox in the future.

NOTE: If Residential Life assigns you to a new room, a new voicemail box will be created for you within 24 business hours of receipt of that change.

Need Additional Assistance? Call NEC at 2-4588.

Playing a New Message: Enter Your Mailbox Press [1] - Play New Message(s) Listen to Message Press [4] - Replay Message Press [5] - Play Message Summary Press [6] - Forward Message Press [7] - Delete Message Press [8] - Reply to Message, or Press [9] - Save Message To Change Your Personal Greeting: Enter Your Mailbox Press [4] - Setup Options Press [1] - Greetings Press [1] - Change Greeting Press [1] - Rerecord Current (Standard or Alternate) Greeting Record Your Personal Greeting then Press [#] Press [*] - Exit Greetings To Change Your Mailbox Name: Enter Your Mailbox Press [4] - Setup Options Press [3] - Personal Settings Press [2] - Change Recorded Name Record Your Mailbox Name then Press [#] Press [*] - Keep Your Mailbox Name Press [*] - Exit Personal Settings Helpful Hints: Use a touch-tone phone Your mailbox number is the last 5-digits of your campus telephone number Press [*] whenever you wish to: Cancel what you are doing Back up to previous menu Erase and re-record Press [#] whenever you wish to: Complete/confirm a step Fast-forward to the end of a message you’re playing Send a message to another mailbox on the system Voice Mailbox Features: Personal greeting length: 35 seconds Maximum number of messages: 10 Maximum message length: 45 seconds Days new messages kept: 14 Days saved messages kept: 7 NOTE: The first time you access your voice mail the password will be [123456]. You will be prompted to change it to a 6-8 digit number. You must memorize this password.