UNIX file restore [SMO Details]

UNIX file restore [SMO Details]

What You Need
You need to have deleted an important, not easily reproducible file on the UNIX file system. Individual UNIX file restores are extremely resource intensive.

You need to check the schedule of backups to make sure your file existed long enough to be on a backup tape.

You must fill out a UNIX file restore request form.

What You Get If recoverable, the file will be rewritten to the directory from which it was deleted.

What Happens Next
We will determine if the file is recoverable.   If recoverable, the restore will be scheduled in with other work. Turn around time is generally 2 business days, but may be longer depending on staff workload.

Notification regarding your request will be sent to you via your university email.

How it Works

You identify the path to the file, and the file by name as best you can.   By path we mean, the name of the directory and subdirectory (or directories) where the file resided. For example, if student with netid ab123456 deleted their web page, the path might be /ab123456/public_html. And the file name index.html

You specify the date and time the file was created and last updated to the best of your knowledge.

We will search the most appropriate backup tape to find the file.   If found, it will be rewritten to your directory.

For More Information
Contact the ITS HelpDesk: 518-442-3700

Related Services

Relevant Policies Individual UNIX file restores are extremely resource intensive. For that reason, file restores are limited to:

Only files that are NOT easily reproduced by the user will be restored.

A maximum of two file restore requests per semester will be fulfilled.

Generally, no mail files are restored.

Generally, no dot files are restored.

What You Need		You need to have deleted an important, not easily reproducible file on the UNIX file system. Individual UNIX file restores are extremely resource intensive. You need to check the schedule of backups to make sure your file existed long enough to be on a backup tape. You must fill out a UNIX file restore request form.
What You Get		If recoverable, the file will be rewritten to the directory from which it was deleted.
What Happens Next		We will determine if the file is recoverable. If recoverable, the restore will be scheduled in with other work. Turn around time is generally 2 business days, but may be longer depending on staff workload. Notification regarding your request will be sent to you via your university email.
How it Works		You identify the path to the file, and the file by name as best you can. By path we mean, the name of the directory and subdirectory (or directories) where the file resided. For example, if student with netid ab123456 deleted their web page, the path might be /ab123456/public_html. And the file name index.html You specify the date and time the file was created and last updated to the best of your knowledge. We will search the most appropriate backup tape to find the file. If found, it will be rewritten to your directory.
For More Information		Contact the ITS HelpDesk: 518-442-3700
Related Services
Relevant Policies		Individual UNIX file restores are extremely resource intensive. For that reason, file restores are limited to: Only files that are NOT easily reproduced by the user will be restored. A maximum of two file restore requests per semester will be fulfilled. Generally, no mail files are restored. Generally, no dot files are restored.