Student Assistant, HelpDesk Services

What You Need		Ability to work well as a member of a team Ability to learn and apply what you learn to help others Ability to understand a customer’s needs and expectations Excellent customer service skills and are service oriented Ability to communicate clearly and effectively over the telephone or by email Experience using UAlbany IT services such as MyUAlbany, UNIX services (email, file storage, personal web page), wireless network, and library resources General knowledge of Microsoft Office products (Word, Excel, PowerPoint) General knowledge of web browsers (IE, Firefox, Safari) and related plug-ins General knowledge of Windows and/or Macintosh operating systems.
What You Get		A paycheck Work experience Opportunity to provide service to the University community
What Happens Next		You will be contacted by email or phone if we want to interview you
How it Works		IF YOU ARE OFFERED A POSITION, YOU MUST: Attend training sessions Work at least 8 hours per week when classes are in session Be dependable and prompt in reporting to work
For More Information		Follow these steps: Login to MyUAlbany Click on "Student Assistant Jobs" Click on "Find a Job" Click on "Show all Active Jobs" Click on the "ITS HelpDesk Student Assistant" link To apply click on, "Click here to apply for this job"
Related Services		Not Applicable
Related News/Alerts		Not Applicable
Relevant Policies		Not Applicable