Opening days can be a hectic time. We're here to help you through them. This quick reference page is designed to give you direction in getting started with technology.

To find almost any service or office on campus, look in the University alphabetical site index.
To find technology related services, look in the ITS site index.

Students

New Students — Don't Miss Orientation.

That is where you will activate your MyUAlbany account and your Unix (WebMail, WebCT) account.

Returning Students

If you have not yet activated your MyUAlbany or Unix (Webmail, WebCT) account, do that by resetting your passwords here:

Academic Registration — MyUAlbany now available for drop/add

This summer the telephone voice registration system and PAWS was replaced with an all online web-based course registration system.

Use MyUAlbany for all academic registration actions — drop, add, review holds, get a copy of your class schedule from any web accessible machine.

Print your class schedules from MyUAlbany, check your holds, and financial aid/student account information.

Taking tests - new ID number

When filling out the bubble sheets that are used for many class tests, it is important that students use their 9-digit Albany Id as defined in MyUAlbany. The 9-digit AlbanyID replaced National ID (Social Security Number) as the primary identification number used on campus. Students should NOT use their SSN for test scoring purposes, instead they should use their full 9-digit AlbanyID.

To obtain your ID number, sign on to My UAlbany and choose "My Demographic Information". The Albany ID will be given on the next screen. Click here to see an annotated sample.

ACSI198 Computing Consulting, ResNet Consulting

Still looking for a course (1-3 credits)?
Be trained to be a computer consultant and work in Information Technology Services. Course graduates are eligible for paid positions in ITS. Register for ACSI198. To get a permission number to register contact Ray Coco (rpc@albany.edu), for computing consultant and Marty Manjak (mmanjak@uamail.albany.edu), ResNet consulting.

Student Employment in ITS

Check our listing of available openings.

Help for Students

Call, email, submit a request, or walk-in to the Student Helpdesk for assistance.
   Phone:  (518) 442-3700
   Email:  theshed@albany.edu
   Submit:  Help Request
   Visit:  Uptown Campus LC-27

Public User Rooms

On each campus, computing user rooms are equipped and ready for your use. The main Library and LC-4 are open this week. All reopen on September 2. Click here to check each Public User Room's schedule for details.

Data Communications Hook-up in the Dorms

Residential students may have access to a high speed internet connection through ResNet, our on campus residential network. Check the minimum requirements for a computer that you intend to connect through ResNet.

Buying a Computer

The University has made special arrangements with two vendors:  IBM and Dell for students to purchase computers. See the Computer Store page for information and to order online.

Student Telephone Problems

You should have received your Phone Security Code (PSC) and voicemail instructions at check-in. If you still do not have your PSC, visit the AT&T on site office in the basement of the Campus Center, Room B55 (near Financial Aid). Remember to bring your SUNYCard for identification. For Opening weekend, the AT&T On site office is open Friday, August 29, 2003 — Saturday, September 6, 2003 from 9:00 AM to 5:30 PM.

Report problems with your jack, voicemail, PSC, telephone or CATV to AT&T at 1-800-445-6063.
Toll free hours of operation are:
Monday – Friday  11:30 AM – 8:00 PM Saturday, August 23 & August 30 9:00 AM – 5:30 PM

Voice Mail Service

Voice Mail is a personal messaging system that works like an answering machine, but does not require special equipment. You can leave your answering machine home and still take advantage of these great features:

• A private, password-protected voice mailbox
• Message retrieval any time from any touch-tone phone, anywhere
• Messages include date and time - no need to guess

Here are your voice mail instructions.

Need a cell phone?

The University at Albany has an agreement with CampusCell for reduced rates on cell service for students, faculty, staff and friends. Visit their website at www.campuscell.com.

Faculty

The Faculty & Staff Call Center located in LC-27a is now open

   Monday–Friday   9:00 a.m.–5:00 p.m.
   Generally closed on Saturday and Sunday.

Exceptions:

August 30 Saturday	PINS/Accounts/Passwords	10 a.m. to 5 p.m.
August 31 Sunday	PINS/Accounts/Passwords	12 p.m. to 5 p.m.
September 1 Monday		Closed

MyUAlbany

The faculty (and student) self-service web portal to the new student records system is now available. Go to MyUAlbany to view and print your teaching schedule and up to the minute class rosters. Read the Guide for Faculty for complete details.

Taking tests - new ID number

When filling out the bubble sheets that are used for many class tests, it is important that students use their 9-digit Albany Id as defined in MyUAlbany. The 9-digit AlbanyID replaced National ID (Social Security Number) as the primary identification number used on campus. Please remind your students to use the new ID number when giving an exam. Students should NOT use their SSN for test scoring purposes, instead they should use their full 9-digit AlbanyID.

Need a cell phone?

The University at Albany has an agreement with CampusCell for reduced rates on cell service for students, faculty, staff and friends. Visit their website at www.campuscell.com.

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