Information Technology Services

ITS News 

Educational Technology Center (ETC)
The ETC serves as a focal point for faculty to fuse teaching with technology through a rich array of services to enhance the classroom experience in face-to-face, blended, and fully online course environments. Read more.

Keep It Secret, Keep It Safe
October is National Cyber Security Awareness Month! ITS will be in the Campus Center throughout the month with information on how to use password managers, mobile apps permissions, and multi-factor authentication to help secure your digital assets. The first 100 people to visit will get a free "Keep It Secret, Keep It Safe" T-shirt! Read more.

Keeping It Safe: Practicing What We Preach
Thanks to the quick action of the ITS Information Security team, the University successfully fended off a cyber attack on October 7. Help secure your electronic information by taking just a few simple steps. Read the full story.

RIT is now the Academic & Research Computing Center
The Research IT Group (RIT) is now the Academic and Research Computing Center. A nexus for academic and research innovation, ARCC will continue to provide high performance computing, holistic data management and consulting services for the research community. They will also begin delivering statistical support, data analytics, research and academic visualization, advanced academic and research application support, tools, and specialized environments.

New Dell Laptop Program
ITS has partnered with Dell to provide several laptops at special prices for UAlbany students! ITS recommends protecting your purchase with Dell Support Services and Accidental Damage Service for at least 3 years. For more information or to purchase a laptop, visit the Technology Resources section of the MyUAlbany portal.

Changes to Telephone Services Billing
ITS has changed the billing process for telephone services. A single annual fee is now collected for all State, DIFR and IFR accounts, eliminating the need for monthly billing. See our FAQs for more information.

Changing Our Jack Activation Strategy
ITS is changing our network jack activation strategy. We have eliminated all charges to departments for network jack activations (formerly $200 per jack). We have also begun a practice of de-activating any network jacks that have not been used in more than one year. Should you need to use a network jack that ITS has deactivated, submit a Data Jack Activation Request and ITS will reactivate it free of charge.










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