Information Technology Services

ITS News 

ITS and University Libraries Awarded SUNY IT Grant
The Office of the SUNY Provost and the Innovative Instruction Research Council recently awarded  Julienne Cuccio Slichko (ITS) and Elaine Lasda (University Libraries) with a $20,000 grant for their proposal, "A Three-Pronged Course Redesign Program to Incorporate OERs into Online Classes: Instruction, Interaction, Incentive." Congratulations to Julie and Elaine on a job well-done!

Blackboard Maintenance on May 25
Blackboard will be unavailable on Thursday, May 25, 2017 from 9:00 AM - 1:00 PM. Faculty are advised to obtain any required information from their Blackboard courses prior to the outage. All Blackboard data will continue to be available when maintenance is complete.

Don't Let Ransomware Make You WannaCry
You probably heard reports about Wannacry, a form of ransomware that crippled businesses around the world this weekend. While ITS has taken steps to protect the University network, all members of the campus community should help minimize risk by taking the following steps:

  1. Restart all University Windows computers to ensure the latest patches have been applied
  2. Refrain from clicking on any links or opening attachments that appear suspicious, or come from someone you do not know
  3. Protect your home computer by ensuring it is patched. Microsoft has compiled a list of security updates for all versions of windows at

Changes to UAlbany Mail and Other MS Logins 
Effective May 22, 2017, all UAlbany Mail login screens will be redirected to the University login page. To access this service, log in using your password with any of the following credentials:

  • Your NetID
  • The first part of your email address (what comes before
  • Your full email address

ITS will also be modifying the login process for Skype for Business and One Drive for Business Desktop Sync Client. When this work is complete, you will be able to access these applications using the University login page.   

ITS has completed an upgrade to our LISTSERV service. Improvements include a new web interface, improved responsiveness for list owners, and updated security features. 

Phish Alert Makes Reporting Bogus Messages Easier
Can you tell the difference between a real message and a bogus one? As cyber attacks become increasingly sophisticated, making a sound determination can be challenging. When in doubt, report! Just click on the Phish Alert icon in Outlook to report phony messages to our Information Security team. This will delete suspicious items from your Inbox while our security professionals take appropriate action.







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