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Find the problem
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Initial diagnoses to determine if a repair is necessary should be done by the appropriate technology coordinator. Click "do it" to find your coordinator. |
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Will I get help?
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Departments with University or Research Foundation-owned equipment with a property asset tag are eligible for service. See "supported equipment" under "details." Personal equipment is not repaired by the PC Service Center. |
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Report it
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Either the end user or a Technology Coordinator should fill out the repair request form and bring the equipment to the service center. Requests are taken on a first-come, first-served basis. If you have an emergency situation, please let us know. |
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Deliver it for repair
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Bring equipment to LC-SB27 (see "do it") in the Lecture Center basement area. Use the elevator or stairway adjacent to the ITS Help Desk., LC-27. |
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Hours
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Check here to see when the PC Service Center is open. |
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Get it back
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We will make a best effort to fix your equipment in 48 hours; however, a lack of available parts, or vendor response may increase the repair time. We will call or e-mail you when your computer is ready. |
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Need to buy a new University owned computer?
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Faculty/staff in the process of buying a new computer may request a quote from ITS Facilities. |
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