Thursday, January 22, 2004, MyUAlbany Outage

Notice for Students

Yesterday morning the University at Albany began experiencing serious performance problems with our Integrated Administrative System (IAS) which services all student records and registration activities. The problem has been isolated and extensive efforts are underway to remedy the problem and to restore service as soon as possible. This is a system-wide problem that affects access by all users of the system - including students and faculty using the MyUAlbany portal and administrative users accessing IAS.

AS OF 12:30 P.M. THURSDAY, STUDENTS MAY LOGIN TO MYUALBANY. FUNCTIONALITY WILL BE LIMITED TO ENROLLMENT ACTIVITIES INCLUDING DROP/ADD, VIEWING SCHEDULES, AND ADDING AVNS.

Because yesterday was the first day of classes, this loss of service produces a broad impact and we are asking all University faculty and offices to remain as flexible as possible in responding to student needs. The following accommodations have been made:

Late Registration fee: Late registration fee and late payment fee charges will NOT be assessed for registration activity through January 23, 2004. Beginning on January 24, 2004, appropriate late fees will be in effect.

Students' schedules: As of 12:30 P.M. Thursday, students should be able to get their course schedules through MyUAlbany.

We will communicate updates to students via the University's web page and email. Thanks to all members of the University community for your patience and flexibility.

We are sorry for any inconvenience this may cause.