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| Open Control Panel | View E-mail Accounts | Selecting the Account Type | Selecting the Account | Adding your Mailbox | Finishing the Wizard | Configuration of Mailbox |
Open Control Panel
The screenshots are based on Outlook 2002, but the same steps can be taken with Outlook 2003 although the interface may look slightly different.
Click on Start and choose Control Panel or click Settings then Control Panel .
If your first icon is not Accessibility Options click Switch to Classic View on the left panel.
Now double click on Mail.
return to top View E-mail Accounts
On the window that pops up, click E-mail Accounts....
return to top Selecting the Account Type
On the next screen, select View or change existing e-mail accounts then click Next.
return to top Selecting the Account
On the following screen, select Your Current Exchange Account and then click Change.
return to top Adding your Mailbox
On the next screen, click More Settings.
return to top Finishing the Wizard
Click on the Advanced tab, and click Add. This will add an additional mailbox to your existing account.
On the next screen, type the name of the account to add and click OK.
Click Apply then OK.
Then click Next then Finish.
Your additional mailbox is now added to your existing Exchange account in your folder list.
return to top Configuration of Mailbox
You will need to add the "From:" field to new email messages that will be sent from the departmental mailbox hiding your name and making it appear as if the departmental mailbox is sending the message. First, you must have "Send As" permissions enabled for the mailbox.To send mail from the departmental mailbox, follow the steps below:
- From the File menu, select New, then Mail Message.
- When the new message window opens, from the View menu, select From Field. In Outlook 2002 or 2003, if they have Word selected as their editor, expand the Options... dropdown and select From.
- In the new message window, in the "From..." field, enter the name of their department. Then compose and send the message as they would normally.
Once the "From:" field has been added to a message, it will appear in each new message that is created. To disable the "From:" field, simply repeat the steps above and deselect From Field or From.
The sent message will be stored in YOUR Sent Items folder, not in the departmental Sent Items folder. To move the sent message to the department's Sent Items folder, first open the department's mailbox in the folder list, then drag the sent message from your Sent Items folder and drop it in the department's Sent Items folder.
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