University at Albany

Medical Record Release Policy

To assure confidentiality of medical records for our patients, the following requirements must be adhered to:

  1. If requesting release of medical records you will need to fill out and sign an Authorization to Release Medical Records. The request may be mailed to University at Albany Student Health Services, 400 Patroon Creek Blvd., Suite 200, Albany, NY 12206 or faxed to (518) 442-5444 or emailed to If requesting release of mental health or HIV-related information the HIPAA form must be completed.

  2. If calling for release of medical records from a doctor's office or institution, someone in that facility may verify your ID and document this on a Release of Medical Records Request. Please fax this request to (518)-442-5444.

  3. If you arrive at Student Health Services in person requesting release of medical records, please be prepared to show your ID. Your medical records will NOT be released to you without proper identification.

  4. If you have signed a release of medical records on a University at Albany Student Health Services Referral Form and are requesting medical records for that referred provider, this release will serve as adequate documentation.

Please note: Medical records will be provided within 30 business days, usually sooner. Medical records (including immunizations) are only retained for 7 years.