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Student Services


Need Help? Follow the links below.

How to use EPay
UAlbany's web payment and refund system
PowerPoint Tutorial


How to View, Accept and Decline Your Financial Aid Award
PowerPoint Tutorial


Registering for Classes Using MyUAlbany
PowerPoint Tutorial


Ask UAlbany - Available Now! Ask Our Virtual Advisor


Use the UAlbany Financial Aid Worksheet to develop strategies to manage your costs at UAlbany.

UAlbany Scholarship Manager - Available Now!


Click here to pay your invoice online through UAlbany Epay

MyUAlbany



UAlbany Financial Aid

Where's My Financial Aid Award Notice?

The Financial Aid Office sends Financial Aid Award Notices to the permanent address of eligible Freshmen and Transfer students.  Continuing Undergraduate and Graduate students are sent award notices via email.

Fall Award Processing Schedule:

  • Freshmen award processing starts in late March
  • New Graduate award processing starts in early May
  • Continuing Undergraduate student award processing starts in lateJune
  • Continuing Graduate award processing starts in late June
  • After Financial Aid processes your award, the award information is posted on the Financial Aid page of each student's MyUAlbany  account, where students can accept, reduce or decline their financial aid award.

    Students who have not received an award should check for the following before contacting the Student Services Center:

  • Did you file your FAFSA for correct aid year?

  • Did you list the UAlbany federal school code 002835 on your FAFSA application?

  • Did the Financial Aid Office send you an email letter requesting information after you filed your FAFSA?

  • Do you have items listed on your MyUAlbany To-Do list?

  • Did you send requested information back to the Financial Aid Office?

  • If your FAFSA was "rejected", did you do what you needed to fix it?

  • Have you registered/pre-registered for 6 or more credits?

  • Are you matriculated in a degree program?

  • Do you have an incomplete Summer Application on file with Financial Aid?

  • Do you have an Albany.edu email address listed on MyUAlbany?

  • Does your email spam filter block email messages from Albany.edu?

  • Do you have the correct permanent address listed for yourself on MyUAlbany?

  • Did you receive a letter regarding "Satisfactory Academic Progress"?

    Please be sure to check your MyUAlbany To-Do list after you accept your financial aid award.

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