University at Albany

Center for Human Services Research

The Center for Human Services Research (CHSR) is located within the School of Social Welfare at the University at Albany, State University of New York. CHSR has over 20 years of experience conducting evaluation research, designing information systems, and informing policy and program development for a broad spectrum of agencies that serve vulnerable populations. CHSR areas of inquiry cover a wide range of topics including education and training, family support, health care and nutrition, intimate partner violence, and youth development and juvenile justice. Characteristic of all these studies is CHSR’s focus on rigorous methods, strong stakeholder involvement, and the dissemination of timely, accurate and non-partisan information to guide best practices in service delivery.

New York State Office of Victims Services Partnership Aims to Survey the Civil Legal Service Needs of Crime Victims in New York.

State Office of Victims Services, Empire Justice Center, and the Center for Human Services Research at SUNY Albany (CHSR), is conducting surveys of the civil legal service needs of crime victims in New York State, outside of New York City, as part of an effort to develop systems and resources for providing civil legal services through an on-line network.

Please help CHSR and our partners by completing and sharing the following surveys:

  • Crime Victim Survey
  • Service Provider Survey
  • We hope to understand the broad landscape of currently available services for many different types of victimization, including domestic violence, assault, burglary, identity theft, DUI accident, elder abuse, and others, as well as the gaps and needs in providing and accessing services.

    We appreciate your help. For additional information about the project, please visit Victim Legal Assistance Network Development. If you have further questions, please contact Dr. Susan Dietzel, lead research project manager at or 518-591-8796.

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      Evaluation & Research

      CHSR uses multiple research methods that are the most appropriate for the research areas of inquiry and populations being studied.

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      Systems & Software Development

      CHSR designs customized computer information solutions to meet the programmatic, administrative, and evaluation needs of human service providers and government agencies.

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      Program Development

      CHSR works with service providers to develop logic models, performance targets, and assist in preparing grant applications.