Student Presenters


Lucy Dadayan


The Role of Technology in Medical Decision-Making and Judgment


Different studies and data suggest that error in medicine is frequent and causes substantial harm to the society. According to the European Commission estimates as much as 10% of all hospital admissions may be due to medication errors. This is making medication errors one of the leading causes of death worldwide, even more relevant than traffic accidents, breast cancer or HIV/AIDS (COCIR White Book on Medical Technologies). The magnitude of medical errors is significant in the USA as well. Institute of Medicine study (2001) suggests that 44,000-98,000 deaths annually in the U.S. may be due to medical errors.
Recently, there have been several attempts to study the impact of information and communication technologies on public health in general, and the impact of medical technologies on early detection, diagnosis and treatment of many diseases in particular.
The goal of this study is twofold: (1) to analyze the impact of technology on traditional medical decision-making and judgment processes and (2) to assess the impact of technology on medical errors. The following research questions will be emphasized:

1. Are medical technologies changing the traditional decision-making and judgment processes?
2. Are medical technologies helping to increase the accuracy of medical judgments?
3. Are medical technologies helping to reduce the frequency and consequences of medical errors?


Currently Lucy is a 2nd year PhD student. She completed her MPA in Public Administration at the Rockefeller College of Public Affairs and Policy, University at Albany.
She works as a policy analyst with the Rockefeller Institute of Government's Fiscal Studies Program and as a graduate assistant with the Center for Technology in Government.
Her research interests are in decision making and judgment, IT investment evaluations, e-government evaluation, health informatics.



Bahadir K. Akcam


Testing a Generic Dynamic Theory of Collaboration in the World Trade Center Case


Researchers at University at Albany did twenty-nine in-depth interviews for gathering first-person accounts of activities, decisions, problems, and solutions of the World Trade Center response and recover process. A generic dynamic theory of collaboration is tested in this interview dataset. The theory is based on Luna-Reyes, et al.s (2004) model on interagency collaboration. Its found that during the response and recovery processes participants developed several social accumulations (individual understanding, shared understanding, and relationships). These social accumulations again improved the effectiveness of the processes they were produced. They also increased the effectiveness of other processes in response and recovery effort. These findings are consistent with the generic dynamic theory of collaboration Luna-Reyes, et al. (2004) proposed. A system dynamics model is developed to discuss several different scenarios.


Bahadir K. Akcam is a third year Ph.D. student, joined the Ph.D. program after seven year IT management carrier with the Turkish Government. He has master degrees in Information Systems and Criminalistics fields. His current research projects are on socio-technical processes in information sharing and the effects of cultural dynamics on organizational performance.


Pindaro Demertzoglou


Technology Adoption in Organizations, Open Source Software, and Databases


This research focuses around three major notions: technology adoption in organizations, open source software (OSS), and databases. Technology adoption is the research framework which we try to solidify working in the neglected open source area, narrowing the research to open source databases. In the organizational adoption of technology innovations research stream, we notice a variety of models trying to theorize on the phenomenon. However, at this level research is fragmented and inconclusive lacking a general framework that can constitute the basis for future research and a guiding point for decision makers in the industry. Models that appear in this thesis include:
McFarlan and McKenneys Model (1982),
Rogers Five Stage Model (1983),
Kwon and Zmuds Six Stage Model (1987),
Zmud and Apples Six Stage Model with Post-Implementation Considerations (1989),
Gatignon and Robertson (1989),
Cooper and Zmud (1990),
Daugherty, Germain, and Droge (1995),
Fichman and Kemerer (1997),
Lai and Guynes (1997),
Chau and Tam Model on Adoption of Open Systems (1997),
Premkumar Roberts (1999),
Chengalur-Smith, Duchessi 1999,
Zhu, Kraemer, Xu, Dedrick, Lee and Runge (2001),
Kendall, Tung, Chua, Hong,
Critical Mass Marcus (1987),
Absorptive Capacity Theoretical Model,
Organizational Learning Attewell (1992),
Charles R. Franz, Daniel Robey (1984),
and Bridging Theory.
Narrowing the nature of research, we identified an area which is practically unexplored by the academic community but highly investigated by managers in commercial organizations. This is the area of open source software. Researchers like Chau and Tam (1997) talk about the lack of research in this area and at the same time underline the fact that a myriad of open source articles exist in practitioner magazines. But even the little bits of existing research consist of mostly vertical studies or in other words they focus on highly successful and widespread programs like Apache or Linux (Capiluppi et al. (2003).
Finally, we narrow our research even more by examining the factors affecting the adoption of open source databases in organizations. Research on adoption of open source databases in organizations is limited if non existent. Second, open source databases have evolved and can practically compete at a par with the commercial giants in the industry. Third, they are already used by commercial organizations. Fourth, the author is a database administrator by profession, and fifth the penetration of open source databases into the market is meteoric and cannot be ignored.


Pindaro Demertzoglou, BSc, American College of Thessaloniki, Greece (1995); MBA, Rensselaer Polytechnic Institute (1998); MS Rensselaer Polytechnic Institute (2001), is a current PhD candidate at the University at Albany. His areas of expertise include Technology Adoption, Database Management Systems, Decision Systems, Web Applications, and ETL Systems. His current research topics are organizational adoption and diffusion of open source databases.


Meg Fryling


ERP Implementation Dynamics


Although there are many extensions of the IS Success Model, the basic concepts exclude ongoing user involvement with the implementation of IT initiatives. This exclusion may have been applicable to non-ERP IS but the unique characteristics of ERP systems lead to the notion that early and frequent user involvement is necessary for IS success. There may also be additional variables related to ERP implementations that should be tested, including project scope, time and resources.
It appears that existing models do not include enough feedback behavior between the constructs. The IS Success Model (DeLone and McLean, 2003) is causal and does contain some feedback such as suggesting that user satisfaction increases net system benefits, which increases user satisfaction. However, there may be additional causal relationships not identified in the existing models that should be explored and validated.
Research questions:

1. Are the IS Success frameworks appropriate for ERP implementations?
2. How can the existing IS Success and system dynamics methodologies be combined to explain ERP success?
3. What constructs missing from existing frameworks are necessary to explain ERP implementation success?

The original IS Success models were developed prior to the enormous growth of ERP implementations among organizations. This research explores whether or not an extension of these models can be developed using system dynamics tools to explain ERP success.


Meg is an Information Science PhD student. She completed her MBA at University at Albany in 2002. Meg is also works for the University as a Technical Project Lead in University Applications Development. Her research interests include systems development, change management and decision making.


Steve Lackey


The Utility of Task-Driven Schematic Maps to Aid Pedestrian Navigation


This project will explore the utility of task-driven schematic maps to aid pedestrian navigation. Cognitive demands of public transit utilization arise from detail overload, rendering cognitive costs of effective route utilization and transfer options above perceived level of benefits for prospective users when personal transportation choices exist, despite higher financial costs.
Prior schematic map simplification techniques (Tufte) compromise physical geography with simplification through turn reduction and other orthographic techniques for static, printed presentations (JPEG, Flash, PDF, etc), regardless of availability of computational resources. This paper proposes an alternative: dynamic, user-task-specific rendering of route information in real time via mobile or kiosk computing devices.
The initial study will focus on a quantitative survey of existing generalized maps to measure the impacts of detail overloading on cognition. Through measurement, subsequent study will focus on the ability of users to create activity scripts based on brief examination of these maps.


Stephen is a second year PhD student in the Information Sciences program and an instructor at the University at Albany. He has also worked in the Auto ID industry, and as a financial applications developer for the Port Authority of New York and Columbia University. He completed the MPA program in 1995 at the Rockefeller College of Public Affairs and Policy, University at Albany. Research interests include Intelligent Transportation Systems, Open Source software, and Social Computing, when his kids allow it.


Matthew Jager


When IT Pushes Back: Identifying and Understanding Communities of Practice at the Innovative and Egalitarian Organization


Our understanding of the Community of Practice has been informed by the researchers of many varied disciplines- including Organization Studies, Communication, Education, and Management Science, to name a few- and the concept, in turn, has benefited practitioners in several fields- including Knowledge Management and Computer-Supported Cooperative Work- in aiding the design of their tools and techniques. This research seeks to employ the research methods of Social Network Analysis and Ethnography to identify Communities of Practice within an organization that demonstrates the benefits of the processes that can give rise to this emergent organizational form. It is expected that this research will inform and bring an integrative perspective to the practice of Knowledge Management and Computer-Supported Cooperative Work within the dynamic and distributed work environment of our Information Age.


Matthew is a first year Information Science Ph.D. Student. He came to the Ph.D. program immediately after finishing his MBA at the University at Albany's School of Business in 2005, and specializes in Information Decision Systems and Organizational Studies. Matthew's research interests, in particular, include the use of Social Software applications in Knowledge Management; IT, Globalization, and the Employment Contract; and the effect of Information Technology on Society, in general.


Xiaoai Ren


New York State's Public Library Systems: The Case For and Against Their Continuance


This is a consulting project for NYLA Public library section. NYLA PLS conducted an online survey to its members by mailing list for their opinions on the current public library systems in New York State. There are interesting findings on these data about the trends of the opinions. The data analysis results will be reported also the comments will be given on the survey designing.


Xiaoai is currently a 2nd year PhD student. She completed her Master's degree in Information Science in the Department of Information Management in Peking University of China. Xiaoai works as a GA for Information Studies. Her research interests are in information policy, electronic record management and digital preservation, public library.