CAS Computing will support the following operating systems
- Windows XP Professional (32-bit and 64-bit)
- Windows Vista Business (32-bit and 64-bit)
- Windows 7 Professional (64-bit)
- Apple OS X 10.4 and above
On this page, "support" means installing and making sure that a program will run in the current operating system environment. CAS Computing will attempt to answer questions regarding the use of specific programs, but we do not have the expertise in all of the applications supported. CAS Computing cannot support operating systems not listed above.
The University holds software license for various operating systems and software packages. These licenses are available for purchase through chargeback to departmental or research accounts. For more information regard the software licenses available and cost provided by the University, please visit the ITS Software page. CAS Computing can install, upgrade, and support programs licensed by the University. Specialized software is supported on a best-effort basis.
Licensed software can only be installed on University-owned machines that are located on campus. Off-campus University-owned machines must be brought to campus for licensed software installation. Some licenses are available for personally-owned computers, but it is the user's responsibility to install and maintain the software. Additional software licenses for personal use may be purchased at the University at Buffalo's website.
Software that is not licensed by the University will be re-installed after the repair or upgrade of a University-owned system provided that the end-user's license for the software is valid and current, and that the user has retained all installation materials and instructions. This work will be performed on a best-effort basis. Should there be difficulties in installing this material, it is the end-user's responibility to acquire support from the software vendor.
Software that is not compatible with current operating systems will not be supported. CAS Computing will not install or provide support for outdated versions of software on new computers. It is the end-user's responsibility to acquire current versions of their software that is not licensed by the University.