CAS Computing News

July 10, 2014 - ITS and CAS Computing Outages Due to Data Center Move

You all should have received several notices that ITS is moving all University IT services to the new data center in the coming weeks. I am sending this e-mail to highlight how those in CAS might be affected. Two major outages are scheduled:

  • Friday, 7/25, 6:00 PM through Saturday, 7/26, 6:00 PM
  • Friday, 8/8, 6:00 PM through Saturday, 8/9, 6:00 PM

Most University IT services will be unavailable. All ITS and CAS file shares (more information about what ITS and CAS file shares are is available at ) are expected to be available but if access to files is absolutely needed during the downtime, I suggest that you copy the files needed to another location to ensure access when needed. This will provide you an alternative way to work on these files should something unexpected occur. Files can be copied to the local hard drive, external drives or a cloud based service. A few limited services will be available during the downtime but it is best to be prepared for no access. For more detail, go to

7/14 to 7/17 – Research IT outage
In addition to the above outages, Research IT managed storage and computational clusters will be interrupted on Monday, 7/14, 6:00 AM through Thursday, 7/17, 5:00 PM. Researchers affected by these outages should have received e-mails with additional specific information. Research IT managed storage does not include the R: drive which is managed by CAS Computing.

8/6 to 8/7 – Lincoln file shares (U and V drives)
From Wednesday, 8/6, 5:00 PM through Thursday, 8/7, 8:00 PM all Lincoln file shares will be unavailable. This includes the personal share or U drive. Please copy any files that are needed during the downtime to your local hard drive, external hard drive or cloud based service. CAS file shares (O: drive, R: drive) will be available.

TBD – sometime in August
There will be additional downtime for CAS file shares (for example, O: and R: drives) and some Library services in August before the start of the academic year. The College community will be notified as soon as a date is scheduled. CAS file shares are explained on the CAS Computing web page,

If you have questions or need assistance copying your files from network shares, email Thank you.

Helen Strother
CAS Computing Services
College of Arts and Sciences University at Albany


November 4, 2013 - CAS Computing Office Relocation

The CAS Computing offices have moved to Business Administration 364 (BA 364). We are conveniently located past the elevator and stairwell on the Social Sciences side of the building.


    October 17, 2013 - Windows XP Support Ends in April 2014

    Microsoft will be discontinuing support of Windows XP in April 2014. It is predicted that any remaining Windows XP computers will be targeted for compromises as new vulnerabilities in the operating system are discovered. CAS Computing is currently working to upgrade all Windows XP computers that are able to run Windows 7 to Windows 7.


    There are some computers on campus that are connected to specialized hardware that will remain on Windows XP due to the expense of upgrading the hardware and/or software. Most of these computers are on a private network which means that they cannot access or be accessed by anything off campus. These specialized computers can continue to use Windows XP as long as they remain on the private network.


    If you are using a Windows XP computer, CAS Computing will be contacting you over the next few months to upgrade to Windows 7. Your cooperation in scheduling the upgrade would be appreciated. Windows 7 will be installed at no charge but please be aware that the user or their department is responsible for any hardware and/or software upgrades needed to be compatible with Windows 7.


    Computers that are still running Windows XP will be transferred to the private network in April 2014 to prevent compromises. These computers will not be able to access network resources off campus. 


    July 12, 2013 - CAS Computing Office Relocation

    Due to recent flooding the CAS Computing offices have temporarily moved to Computer Services 23 (CS 23). This is the same hallway that ocntains the Test Scoring Services Center, the temporary location of the Office of Research Compliance. It is conveniently located off the Lecture Center and is down the stairs between the Arts and Science and Fine Arts building.


    August 4, 2011 - CAS Personal Shares Move to ITS Servers

    Individual WebMail mailboxes have moved to the UAlbany Mail. Learn more about the new service here or visit the UAlbany Mail Project wiki for more information. Individual Exchange and Departmental mailboxes will move to UAlbany Mail beginning in October...


    Information regarding updating your Thunderbird settings may be found on our Tutorials page, though it is highly suggested using MS Outlook or the UAlbany Webmail.

    August 4, 2011 - CAS Personal Shares Move to ITS Servers

    In order to prepare for the move to UAlbany Mail (Live@edu), the transition of CAS personal shares to the ITS servers needs to be completed. Starting at 4:00 PM on Friday, August 5, personal shares in the College of Arts and Sciences will be unavailable to allow the files to be moved to ITS servers. Personal shares will still be mapped to the U drive after the move. CAS personal shares will be unavailable from 4:00 PM on Friday, August 5th until 4:00 PM on Sunday, August 7th. Please close any files that you have open on your personal share (U Drive) by 4:00 on Friday. Users who have Outlook mail archives (PST files) saved to their personal shares should close Outlook as well. If you do not shut down your computer at the close of business on Friday, you will need to reboot after 4:00 on Sunday to access your personal share.


    If you need to work on files on your personal share, be sure to copy them to your hard drive or other external device before 4:00 on Friday. Only personal shares will be affected, research shares, departmental shares and classroom shares will still be available and will remain on CAS servers. If you map shares manually or use VPN, the path will change after the move. For instructions on how to map shares, go to and click on Mapping Shares for Lincoln Personal Drive Users.


    We apologize for the short notice but it is necessary that this is completed this weekend. If you have any questions or concerns, please email Thank you for your continuing cooperation.

July 8, 2011 - N Drive changing to U Drive

For technical reasons that have to do with the move to UAlbany Mail (Microsoft Live@edu), CAS users personal shares (N: drive) will soon be moved to ITS servers. The drive letter for the share will also be changed from N to U. Research shares, department shares and classroom shares will remain on CAS servers, ONLY personal shares will be moved. In order to make the transition easier, CAS Computing will be changing the drive letter from N to U at the end of business on July 13th. Only the drive letter will be changing on this date, files will not be moved.


We anticipate that the files will be moved to the ITS servers in the first week of August. Notification will be sent before the move takes place. ITS backs up personal shares nightly and also has a self-restore service allowing a user to restore a deleted file or folder ( Your files will be in good hands.


Please be sure to close all files on your N drive by 4:00 PM on July 13th and if you can, shut down your computer. When you log in on July 14th, your personal share will be on the U drive. If you are an Outlook user and have a pst file (email archive) on your N drive, you will have to tell Outlook where your pst file is. Instructions will be available on July 14th on the CAS Computing Tutorial web page, Any shortcuts that you have created on your desktop will automatically be redirected to the U drive. Please contact CAS Computing at with any concerns or questions.

June 9, 2011 - CAS Windows Server Unavailable

The CAS Windows Server S05 (Drives N: and O:) will be UNAVAILABLE from 5:00pm Friday, June 17th, through 5:00pm Saturday, June 18th, in order to perform hardware upgrades. Incoming and outgoing email, internet access, and access to the R: drive will not be affected.


Please be sure to close any files you may be working on before 5:00pm on June 17th. If you have any questions, please contact us at 442-2651 or send email to

March 3, 2011 - UAlbany Goes Live@edu

Read the annoucement and project details at:

January 11, 2011 - Spam 'Mail Quota' Message

There is currently a spam message going around campus from "University At Albany System Administrator" at an address ending in "". This is not a legitimate warning. The message may read as follows:

Your mailbox has exceeded the limit of 20 GB, which is as set by your manager, you are currently at 20.9GB, you will not be able to create new e-mail to send or receive again until you validate your mailbox.To re-validate your mailbox, you can click on this CLICK HERE Thanks University At Albany System Administrator

If you have received this message, please ignore and delete it.

December 20, 2010 - Interruption in CAS Services on 12/23/10

The CAS Windows Servers (S05 and S06) will be unavailable on Thursday, August 19th from 4:00 to 5:00 PM to install the latest security updates. There will be no access to network printers, personal (N:), departmental (O:) and research (R:) drives during this time. Please be sure to save and close any files stored on your network shares before 4:00 on Thursday.

August 16, 2010 - Interruption in CAS Services on 08/19/10

CAS Computing will need to reboot the CAS Windows Servers (S05 and S06) on Thursday, August 19th from 5:00 to 5:30pm to install the latest security patches. There will be no access to personal (N:), departmental (O:) and research (R:) drives during this time. Please be sure to save and close any files stored on your network shares before 5:00 on Thursday.

May 21, 2010 - Planned Power Outage

There will be a power outage on Saturday, May 22, 2010. All IT services from both ITS and CAS Computing will be unavailable. This will affect access to your network shares (N: drive, O: drive, R: drive) and network printers. All ITS network services and University website will also be unavailable ( ITS expects to have their services restored by 3:00 PM at the latest. Our servers should be available approximately the same time. Please plan your work accordingly. If you have any questions or concerns, email or call 442-2651.

May 6, 2010 - New Web-Based VPN from ITS

A new web-based VPN client has been released by ITS. This new VPN supports Windows XP, Vista, 7, and OS X (10.5 and higher), including both 32-bit AND 64-bit operating systems. More information is available on the ITS Wiki Page.

April 7, 2010 - Email Technical Difficulties (Updated 4/8)

WebMail and Exchange are experiencing techincal issues. Per ITS, the email servers will be brought down between 5-7 PM, tonight. All email messages sent or received between 5-7pm tonight will be queued and delivered once the system is back in service. Please note that this affects both UNIX (WebMail) and Exchange. (Update: Email issues have been resolved)

July 16, 2009 - Setting Preferred Information in MyUAlbany

Have you kept your preferred information current in MyUAlbany? Having this information up-to-date can expedite any requests made to ITS and/or CAS Computing. Additionally this is the same information that is the same as shown on the online directory. This online directory is used by campus staff and students alike. This information is also reflected in the Global Address Book by Exchange users.

If you have not done so already, please log into MyUAlbany and click on Personal Information to set your Preferred email address. You can also take this opportunity to update your Campus Address and Campus Phone Number (these are reflected on the online directory).