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Human Resource/Information Systems

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Program Overview

Companies succeed, or fail, based on the quality and effectiveness of their employees. Today's successful firms recognize that to compete in global markets, they must have world class Human Resource managers who are active participants in strategic and operational decisions. Whether they are reengineering the pay and benefits of the company or implementing Total Quality Management (TQM) programs, Human Resource managers play a central role. The Human Resource/ Information Systems (HR/IS) specialization at the University at Albany School of Business stands out from the competition in preparing managers to use leading-edge technology to tackle today's HR challenges.

Overview
The practice of Human Resource Management is undergoing a technological revolution. We speak now of managing not only human resources and capital, but information and information systems. HR functions from employee selection to benefits planning are being redesigned to take advantage of advanced information technology. The HR/IS specialization at the University at Albany is designed to prepare students to be highly competent in traditional HR skills and in the use of information technology. The recent addition to our teaching resources of two of the most widely used software packages in the HR field (PeopleSoft and Humanic Design) gives our graduates the hands-on experience they need to stand out from the crowd in the job market.

The centerpiece of the HR/IS program is a field project in which students take on a significant consulting project in human resources and/or information systems. This 9-month project is done in the second year and provides students concrete hands-on experience that is invaluable in preparing them for positions with dynamic organizations. Participating companies include Pfizer, Albany International, Pepsico, Tiffany's and Towers Perrin, to name a few. Teams also work with not-for-profit firms in the Capital District. The HR/IS specialization at Albany is nationally recognized for its innovation, quality and placement of its graduates. It is the only graduate program in the country that provides an MBA with combined skills in HR and IS.

The Program
Rapid and constant change is a key feature of today's organizations. As a result, the HR/IS program places a special emphasis on change management in the curriculum. Through coursework and field projects, students develop skills in general consultation, organizational diagnosis, survey feedback, change management practices, team building, process reengineering, quality of work life interventions, job restructuring and strategic change.

The First Year
In the first year of the MBA Program, students learn the fundamentals of business through courses in the disciplines (economics, statistics, organizational behavior and management information systems) and in the functional areas (marketing, production and operations management, finance, human resources, and accounting). The first year culminates with a globally oriented integrative case study.

The Second Year
In the second year, we shift to a professional development orientation and begin our series of specialized HR/IS courses. We take a highly team-oriented approach to developing professional skills. Traditional areas such as HR/IS planning, selection, legal compliance, compensation/benefits, training/development and change management are covered in depth. Information systems concepts including techniques for identifying system requirements, designing technology tools to enhance HR decision making and implementing systems also play a key role in the program. Our course work is designed to build the competencies required to excel as an HR/IS manager or consultant in today's high-tech environment.

With regard to human resource information systems, students learn systems concepts, methods for diagnosing organizational HR/IS needs, implementation procedures and the use of information systems as they relate to each of the traditional topics previously mentioned.

Students learn to develop decision support systems using software such as Access and Microsoft Office. The program also offers students exclusive use of our dedicated HR/IS micro-computer laboratory, which includes software donated to the program by leading vendors such as PeopleSoft and Humanic Design. Vendors and alumni regularly visit the class to provide customized systems training and to discuss the latest developments in the field.

HR/IS students learn by doing. Whether it's building an HR/IS system for the University or designing a major benefits campaign for a Fortune 100 company, students are involved in meaningful resume-building projects. In addition, the program stresses key management techniques such as consulting skills, total quality management processes, and change management skills. By the time they graduate, students have gained considerable practical work experience.

 

Field Projects

Field Projects are significant consulting engagements undertaken during the second year by student teams with faculty supervision. working with organizations ranging from Fortune 100 companies to small human service agencies, student teams take on actual HR issues and are responsible for delivering business solutions to their client. Projects run for the entire second year of the MBA and give students the change to develop hands-on skills, work in teams, and interact with executives.

Projects have included work in TQM, compensation planning, training design, benefits compliance, business planning, payroll systems redesign, employee surveys, job design, and HR/IS systems design, development and implementation. Past field project clients include:

NYC Area Projects

  • Exxon
  • Pepsico
  • Pfizer Pharmaceuticals
  • Swiss Bank
  • Tiffany & Company

Albany Area Projects

  • KeyCorp
  • Living Resources
  • Parsons Child & Family Center
  • Albany Medical Center
  • Matthew Bender Corp.
  • Albany International
  • Intermagnetics General Corp.
  • State Employees Federal Credit Union
  • Garden Way Manufacturing
  • Town of Bethlehem
 

Placement

Placement of our graduates is a high priority at Albany. Students receive individual assistance with their job searches and work closely with faculty and alumni to find the right position. Using a variety of methods including alumni/corporate events and an internet web site, student qualifications are showcased to potential employers. Graduates have taken position at such firms as AT&T, Deloitte & Touche, PriceWaterhouseCoopers, PeopleSoft, The Hunter Group, Andersen Consulting, Bristol Myers Squibb, Towers Perrin and Merck Pharmaceuticals. Respected business publications as well as the U.S. Department of Labor forecast that the number of HR/IS positions will increase substantially in the next decade.

Below are examples of alumni and their positions:

  • Brad Prill '85. Senior Director of Reward and Recognition, KFC Division of Pepsico
  • Steven Heine '86. President, Key Life Insurance Co.
  • Mark Howe '86. Director of Human Resources, Matthew Bender Corp.
  • Henry Johnson '86. Director of Compensation, Darden Group.
  • Donna Misrok '86. Associate Director, HR, Swiss Bank Corp.
  • Michael Saraceno '86. Manager, Management Development, Bristol Myers Squibb Co.
  • Kelly Lonsberry '87. Vice President, HR, Leonard Hospital.
  • Michele Tenzyk '87. Vice President, Lehman Brothers.
  • Monica Barron '89. Manager, HR Process Improvement and Technology, Pratt & Whitney.
  • Sue Lauricella-Hannellin '90. Director of Benefits Systems Administration, Merck Pharmaceuticals.
  • Maria Engeleit '91. Customer Education Specialist, PeopleSoft.
  • Maribel Torres '92. Manager, Deloitte & Touche.
  • Michael Lowenthal '92. Senior Consult, PriceWaterhouseCoopers.
  • Jennifer Lego '93. Consultant, Towers Perrin.
  • Deborah Moshier '93. Consultant, Andersen Consulting.
  • Ana Burke '94. Human Resource Administrator, Intermagnetics General Corp.
  • Richard Gegenwarth '94. Analyst. Andersen Consulting.
  • Meryem MinBay '94. International Benefits Analyst, Pepsico.
  • Chris Parsnip '94. Human Resources Leader, KFC.
  • John Rosenburg '94. Associate, Foster Higgins.
  • Tiffany Tringali '94. Senior Consultant, Deloitte & Touche.
  • John Garcia '95. Associate, Towers Perrin.
  • Teresa Kopp '95. HRIS Development Specialist, Mount Sinai Medical Center.
  • Nicholas MacIlvaine '95. Associate Customer Education Specialist, PeopleSoft.
  • Todd Orlando '95. Associate Customer Education Specialist, PeopleSoft.
  • Sharon Talbot '95. Senior Consultant. Deloitte & Touche.
  • Ray Peters '96. Consultant. The Hunter Group.
  • Dan Primavera '96. Application Consultant, Data Study, Inc.
  • Katrina Lang '96. Compensation Analyst, Pfizer Pharmaceuticals
  • Joanna Vasilakos '96. Compensation Analyst AT&T.
 

Comments from Alumni

As the Academic Year ends, and we move into summer sessions, I am struck by what a vibrant, active learning center we are here at the School of Business. While other departments and schools shut down for the summer, we are busy teaching students, working on research projects, planning for incoming students, developing new electives, etc. Let me share with you just some of the activities in which we are involved:

"The focused direction of the SUNY HR/IS program on both the functional and technical aspects of human resource management systems (HRMS) provides a comfort level in the graduates that allows them to quickly become contributive and proactive participants in our growing organization. Also the reputation of the program and the success of the alumni in the HRMS field build a high confidence level that hires from the program will be a perfect fit for HDC."
- Frank Cancro
  President, Humanic Design

"I found the learning environment with the HR department to be very nurturing — almost like a family. The Albany program offered a lot of application along with the theory. We learned strategy, implementation, project management and how to manage client relationships. The field projects proved to be invaluable. They prepared us for what it would be like in the real world."
- John Garcia '95
  Consultant, Towers Perrin

"Albany's HR/IS graduate program attracts high quality students who upon graduation are well prepared to deal with the real life challenges our consultants face."
- Ken Clinchy
  Managing Partner, Deloitte & Touche, United Kingdom

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