This is a list of Frequently Asked Questions regarding membership. If your question isn't answered here please contact us via email, or by phone: (518) 442-3080.

1. Why is the Alumni Association changing the membership structure?

2. When does this change take place?

3. Who is eligible for Alumni Association membership?

4. Do I need a membership card?

5. What is the Alumni Online Community?

6. How do I change my contact information?

7. How can I find contact information for old friends?

8. What is the permanent email feature that’s available to all alumni?

9. Do you provide opportunities for alumni to volunteer for their alma mater?

10. How do I get a copy of my transcript?

11. How do I get a copy of my diploma?

12. How do I access University Library services?

13. Can I use the athletic facilities on campus?

Why is the Alumni Association changing the membership structure?
Every great university needs their alumni to partner with them. To continue to be successful, we need to engage a greater number of our alumni in the life of the University. By offering free membership in the Alumni Association, in return, we hope our alumni will become more actively involved, contributing more time and resources to their alma mater. In addition, the Alumni Association will now be able to take staff resources that previously were targeted toward membership and use them to support additional programs and services for alumni, such as reunions and student-alumni programs.

When does this change take place?
The change is immediate.

Who is eligible for Alumni Association membership?
All alumni are considered members of the Alumni Association. A person is considered an alum if he or she has earned credits at the University. Non-alumni who donate $100 or more to the University at Albany Foundation also are eligible for membership. Varsity Club members who are not alumni are also considered members.

Do I need a membership card?
You will need a membership card to take advantage of certain Association benefits. You will need a card to access the University Libraries, to receive discounted tickets for the Theater Department and the SEFCU Arena and to access the University Athletic Facilities. To receive a card, contact the Alumni Association by phone, (518) 442-3080, or email (alumniassociation@uamail.albany.edu). Access codes for discount services, such as auto rentals and hotels, also can be obtained by contacting the Alumni Association. For a complete listing of benefits and services, visit our Member Benefits page.

What is the Alumni Online Community?
The online community is a free package of internet services exclusively for UAlbany alumni. It includes an alumni directory, permanent email, career center and more. You can access the community at http://www.alumniconnections.com/olc/pub/UAB/. It only takes a minute to register, and then you can access all the services of the community at any time.

How do I change my contact information?
The easiest way to update your contact information is through the alumni online community. It only takes a minute to register, and then you can access the online directory to update your information. You may also email any new information to alumniassociation@uamail.albany.edu.

How can I find contact information for old friends?
If you are an alum, the best way to find a fellow alum is to look in the alumni online directory. The directory is part of our online community for alumni. To access the directory, go to the online community homepage. If you haven't already registered for the community, follow the simple directions on the community homepage to do so. Then you can use the directory to search for other alumni. All alumni are listed in the directory unless they have requested to be excluded.

If you are not an alum, the Association is unable to share contact information about our graduates in order to protect their privacy. However, we will forward a letter for you. You will need to send us your letter in a return-addressed, stamped envelope to the Association at 1400 Washington Ave, Alumni House, Albany, NY 12222. We will forward the letter on to your friend for you. If you have questions about this process, call (518) 442-3080.

What is the permanent email feature that’s available to all alumni?
The permanent email service is a forwarding service, not a Web mail account. The permanent email service simply forwards mail to your actual Web mail or other email account. You can forward mail to only one destination. To access the permanent email feature, visit the free alumni online community There is a link to the permanent email service on the left. You must be registered for the online community before you can access any of its features. If you have not already registered, simply follow the directions on this page.

Do you provide opportunities for alumni to volunteer for their alma mater?
There are plenty of way to get involved with the University and Alumni Association, whether you live near or far. You can help us in student recruitment; serve as a mentor; volunteer in a regional clubs, constituent groups or the Alumni Association board; and so much more. Check out our volunteer Web page for more details.

How do I get a copy of my transcript?
There are a number of ways you can choose to order transcripts. Visit the Registrar Office Web site for details.

How do I get a copy of my diploma?
Call Degree Clearance at (518) 442-5538 to obtain another copy of your diploma.

How do I access University Library services?
To receive an alumni library card, simply go to the library circulation desk. They will confirm your alumni status and then ask you to fill out a brief form. Once that's done, they will provide you with an alumni library card that will allow you to access most library services. Visit the library’s alumni Web page for more information.

Can I use the athletic facilities on campus?
Athletic facilities are accessible to alumni for a reduced fee. Visit our Benefits Web page for details.