****GSO COPIER/PRINTER CODE (RE)REGISTRATION****

The GSO is pleased to expand our copier/printer services in the acquisition of new equipment. At the beginning of this academic year we purchased two new computers for the office adding an additional seat to expedite the wait time. Then in the middle of September we further enhanced services in installing the new Ecosys Kyocera printer, the fastest printer in its class printing 47ppm. And now we are upgrading our user procedure by incorporate a NEW User Database to coordinate with the NEW equipment. What does that mean for you? Ultimately smoother copier/printer services, however we will need your help to make this happen. Please read the instructions below to see how this (RE) REGISTRATION PROCESS will affect you:

All copier/printer codes will be purged this Monday night (October 9th).
You will have the opportunity to pre-register Monday during the day. After Monday, you will not be able to make copies until you have a newly activated code. From Tuesday onward when you (re)register for your code we will enter them into the system by that evening, meaning you may have to wait until the next day to use your newly activated code.

(1) Please bring your Student ID Card to verify your current status
(2) We will then ask you to enter your information into the new electronic database a. Student ID b. Name (First, Last) c. Department d. Listserv E-mail e. Code

We appreciate your patience during this time of expanding GSO services to better serve you and apologize for any inconvenience you may be experiencing.

FAQ

1. Will I be able to print before my code is activated?

Yes. If you are a current, validated graduate student and you registered that day but your code isn't activated please see the office manager to use the copier/printer service.

2. Why do we need to purge all the codes and reregister?

There are two main reasons:
(1) We are in the final phases of coordinating our new equipment with our IT services. (2) To insure that the services provided are being used only by current GSO members.

3. If we registered in the beginning of this semester why do we still have to reregister?

The process we previously used (signing up on a paper list for service) has been at times incomplete and difficult to transcribe accurately into the database. We want your information to be accurate and up-to-date.

4. Why wasn’t this done at the beginning of the semester?

We had planned to purge all the codes during the second week of the semester but could not due to the new equipment being integrated in phases. We had to coordinate with various offices to implement the IT system for this service. The new User Database is a procedural enhancement and will help our service run more smoothly.

If you have any other questions please feel free to e-mail us at gso@albany.edu